Axos Advisor Services - SFTP

FI ID: 110854, formerly known as Trust Company of America

Feed access personas: RIA, Firm, Rep

Onboarding Instructions

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Feed access pre-requisites

This service uses Axos Advisor Services (AAS) data download to obtain account information.

  • Users must have a registered relationship with Axos Advisor Services.
  • Accounts custodied by Axos Advisor Services which are visible in the Liberty portal are eligible for this feed.

Step 1: Contact your Axos Advisor Services Client Services Advocate to initiate the request of getting data added to the Morningstar ByAllAccounts feed.

Request details
  • Contact your Axos Advisor Services Client Services Advocate to initiate this request.
  • Ensure you cc [email protected] in your request email for increased visibility.
  • Axos will request a completed 'Third-Party Export Request' form, available on the Axos website.
    • For Recipient, select Morningstar > ByAllAccounts.

Step 2: Once setup is complete, Axos Advisor Services will provide both you and ByAllAccounts with your assigned Export ID, which is required to configure the data within ByAllAccounts.

Step 3: Submit the Feed Setup Form in AccountView.

Product screenshot

Step 4: ByAllAccounts will complete the final configurations and share the feed password.

Feed password delivery details
ByAllAccounts Password Email Subject ByAllAccounts/Axos Advisor Services - SFTP [ByAllAccounts SalesForce Case Number]
ByAllAccounts Password Email Sender [email protected]
ByAllAccounts SalesForce Case Number This is the reference number you will have received to track your request after completing step 3.

Step 5: Enter feed credentials in AccountView and aggregate accounts.

Feed credential details
  • Username: Export ID
  • Password: Shared by ByAllAccounts via email in step 4
  • If you have more than one export ID, you need to create multiple credentials. These will share the same password unless noted otherwise.
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For detailed instructions on how to link accounts once you have your feed credentials, please refer to the following training video: Linking Accounts and Credentials with Direct Feeds

Additional Feed Information

All account types custodied by Axos Advisor Services are eligible for this feed. This includes Liberty accounts, accessed through https://app.axosadvisorservices.com/liberty.