Citi Private Bank - SFTP

FI ID: 112363

Onboarding Instructions

Step 1: Contact Citi Private Bank and request your accounts to be added to the "Morningstar ByAllAccounts Citi Private Bank - SFTP" feed.

Contact details
  • Contact your Citi Private Bank Representative for this request.
  • Ensure you cc [email protected] in your request email for increased visibility.

Step 2: Once the setup is complete, Citi will provide you with your assigned Office Code/Symbol.

Step 3: Submit the Feed Setup Form in AccountView.

Product screenshot

Step 4: ByAllAccounts will complete the final configurations and share the feed password.

Feed password delivery details
ByAllAccounts Password Email Subject ByAllAccounts/Citi Private Bank - SFTP [ByAllAccounts SalesForce Case Number]
ByAllAccounts Password Email Sender [email protected]
ByAllAccounts SalesForce Case Number This is the reference number you will have received to track your request after completing step 3.

Step 5: Enter feed credentials in AccountView and aggregate accounts.

Feed credential details
  • Username: Citi Private Bank Office Code/Symbol
  • Password: Shared by ByAllAccounts via email in step 4
  • If you have more than one office code/symbol, you need to create multiple credentials. These will share the same password unless noted otherwise.
📘

For detailed instructions on how to link accounts once you have your feed credentials, please refer to the following training video: Linking Accounts and Credentials with Direct Feeds

Additional Feed Information

Please see Citi Private Bank (Family Office) - SFTP, if you are a Citi Private Bank customer who has their accounts organized into a Family Office and utilize a Relationship ID to identify that Family Office.