RBC Clearing & Custody (C&C) - SFTP
FI ID: 96805, formerly known as RBC Correspondent Services and RBC Advisor Services (RIA Firms)
Money Managers with accounts in the following business channels may use this direct feed. Please submit a request for feed setup through the proper channels.
Onboarding Instructions
RBC Clearing & Custody (C&C) Accounts
Step 1: Advisors/Reps associated with a Broker Dealer (B/D) or RIA firm must contact the corresponding firm to initiate the request to get setup on the Morningstar ByAllAccounts feed. Please cc [email protected] in your request email for increased visibility.
Step 2: The corresponding firm will submit a data transmission request to the RBC C&C Data Transmission Team at [email protected] and specify the required level of access.
- RBC C&C will setup the data under a new Folder ID and provide a confirmation to the requestor and ByAllAccounts.
Step 3: Email [email protected] to request feed setup.
Required information
| Email Subject | "RBC Clearing & Custody (C&C) - SFTP - Feed Setup Request - Advisory Firm (Technology Platform Provider)" |
| Requesting Advisor | The first and last name of the advisor requesting the feed setup. |
| Requesting Advisor Email Address | The email address of the advisor requesting the setup. |
| Advisory Firm | The firm the requesting advisor is associated with. |
| Technology Platform Provider | The platform receiving data via ByAllAccounts on behalf of the advisor. This could be a portfolio management platform, financial planning software, CRM, etc. It might also be referenced as third party partner or redistributor. |
| RBC Folder ID(s) | A unique identifier that allows ByAllAccounts identify which accounts should be associated with a given user. |
| ByAllAccounts User Email Address | The email address for the BAA user who will use the feed credentials to aggregate accounts after setup. This email will receive the feed password in step 4. |
| Expected Account Volume | The anticipated number of accounts to be added to this feed. |
Step 4: ByAllAccounts will complete the final configurations and share the feed password.
Feed password delivery details
| ByAllAccounts Password Email Subject | ByAllAccounts/RBC Clearing & Custody (C&C) - SFTP [ByAllAccounts SalesForce Case Number] |
| ByAllAccounts Password Email Sender | [email protected] |
| ByAllAccounts SalesForce Case Number | This is the reference number you will have received to track your request after completing step 3. |
Step 5: Enter feed credentials in AccountView and aggregate accounts.
Feed credential details
- Username: RBC File ID
- Password: Shared by ByAllAccounts via email in step 4
- Use of automatic account management (AAM) is recommended with this feed. You can do so by selecting the check box that reads "Let the system automatically manage the accounts on this credential." right below the credential entry fields in AccountView.
- If you have more than one file code/group number, you need to create multiple credentials. These will share the same password unless noted otherwise.
For detailed instructions on how to link accounts once you have your feed credentials, please refer to the following training video: Linking Accounts and Credentials with Direct Feeds
Additional Feed Information
- Once feed setup is complete, new accounts should link to the existing feed configuration. If there are any issues with new accounts, please contact the C&C Tech Ops group at [email protected].
- The process can up to two weeks.
RBC US Wealth Management (RBC USWM)
Step 1: The requestor should contact their RBC Representative to initiate the request to establish the Morningstar ByAllAccounts feed. Please cc [email protected] in your request email for increased visibility.
- Money managers on RBC’s platform should contact the RBC SMA/UMA Product Management Team at [email protected].
- Money managers not on RBC’s platform, and other outside parties, should initiate the request through their RBC branch or submit questions to [email protected].
Step 2: RBC will setup the data under a new Folder ID and provide a confirmation to the requestor and ByAllAccounts.
Step 3: Email [email protected] to request feed setup.
Required information
| Email Subject | "RBC Clearing & Custody (C&C) - SFTP - Feed Setup Request - Advisory Firm (Technology Platform Provider)" |
| Requesting Advisor | The first and last name of the advisor requesting the feed setup. |
| Requesting Advisor Email Address | The email address of the advisor requesting the setup. |
| Advisory Firm | The firm the requesting advisor is associated with. |
| Technology Platform Provider | The platform receiving data via ByAllAccounts on behalf of the advisor. This could be a portfolio management platform, financial planning software, CRM, etc. It might also be referenced as third party partner or redistributor. |
| RBC Folder ID(s) | A unique identifier that allows ByAllAccounts identify which accounts should be associated with a given user. |
| ByAllAccounts User Email Address | The email address for the BAA user who will use the feed credentials to aggregate accounts after setup. This email will receive the feed password in step 4. |
| Expected Account Volume | The anticipated number of accounts to be added to this feed. |
Step 4: ByAllAccounts will complete the final configurations and share the feed password
Feed password delivery details
| ByAllAccounts Password Email Subject | ByAllAccounts/RBC Clearing & Custody (C&C) - SFTP [ByAllAccounts SalesForce Case Number] |
| ByAllAccounts Password Email Sender | [email protected] |
| ByAllAccounts SalesForce Case Number | This is the reference number you will have received to track your request after completing step 3. |
Step 5: Enter feed credentials in AccountView and aggregate accounts
Feed credential details
- Username: RBC File ID
- Password: Shared by ByAllAccounts via email in step 4
- Use of automatic account management (AAM) is recommended with this feed. You can do so by selecting the check box that reads "Let the system automatically manage the accounts on this credential." right below the credential entry fields in AccountView.
- If you have more than one file code/group number, you need to create multiple credentials. These will share the same password unless noted otherwise.
For detailed instructions on how to link accounts once you have your feed credentials, please refer to the following training video: Linking Accounts and Credentials with Direct Feeds
Additional Feed Information
- Once feed setup is complete, new accounts should link to the existing feed configuration. If there are any issues with new accounts, please contact your RBC Representative and/or [email protected].
- The process can up to two weeks.
Updated 4 days ago