HSBC Private Bank - SFTP

FI ID: 111976

Feed access personas: Advisors/Financial Professionals

Onboarding Instructions


Step 1: Contact HSBC at [email protected] to request that the accounts be added to the Morningstar feed. For increased visibility, be sure to copy [email protected] on your email request.

Step 2: HSBC will send a confirmation to both the advisor/firm and Morningstar and will provide the file name required to configure the data in our system.

Step 3: Submit the Feed Setup Form in AccountView.

Product screenshot

Step 4: ByAllAccounts will complete the final configurations and share the feed password.

Feed password delivery details
ByAllAccounts Password Email Subject ByAllAccounts/HSBC Private Bank - SFTP [ByAllAccounts SalesForce Case Number]
ByAllAccounts Password Email Sender [email protected]
ByAllAccounts SalesForce Case Number This is the reference number you will have received to track your request after completing step 3.

Step 5: Enter feed credentials in AccountView and aggregate accounts.

Feed credential details
  • Username: File Name
  • Password: Shared by ByAllAccounts via email in step 4
  • If you have more than one File Name, you need to create multiple credentials. These will share the same password unless noted otherwise.
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For detailed instructions on how to link accounts once you have your feed credentials, please refer to the following training video: Linking Accounts and Credentials with Direct Feeds